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BestBuy Co Inc Complaint - Bad purchase - laptop computer
BestBuy Co Inc Complaint

BestBuy Co Inc Complaint

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Bad purchase - laptop computer


I purchased a laptop computer from Best Buy based on the sale price in a newspaper ad. The computer I got had been opened by their Geek Squad and had software installed on it which they charged me for and which the ad didn't mention. I attempted to return the computer (unopened and unused by me) and was first told they could give me a refund because it had been opened! After a rather loud discussion, they finally agreed to refund the computer, but NOT the software which I had not requested. Their argument? I could have copied the software! (Remember, I never opened the computer.) They finally gave me a refund for the computer, but kept $150.00 for the unused and unrequested software. Watch these guys. They're sneaky!


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Comments


Cynthia145 says: (9 years ago)
 0
Laptops are now a days in very much demand. As it is easily portable and peple any where in the world any time can be online with the help of laptops.

Cynthia Kurtz
Laptop Fanatic




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